Store Manager Mercantile Choctaw Landing Hochatown
Job Purpose or Objective(s) : Oversee daily operations of retail store selling specific lines of merchandise such as cigarette/tobacco products, fuel, gift shop, food service, and grocery items with complete accountability for budget, sales, and management of employees, guest service, profitability, and loss prevention. You will report to the Director of Retail Operations of Travel Plazas.
Follow pricing policies to ensure profitability of Travel Plaza under the financial directives of the Choctaw Nation of Oklahoma, analyze current market trends, follow promotion plans, predict and plan for market competition, and future change.
Ensure inventory levels are property maintained by updating inventory holding levels to increase sales with no outages, maintain budget levels, and ensure completion of and verify all daily paperwork reporting any issues.
Recruit, train, and motivate associates.
Maintain operations by ensuring compliance of contracts, initiating, coordinating, and enforcing department, operational, and personnel procedures.
Train associates in all Standard Operating Procedures (SOP), proper ServSafe and Food Handler processes, and Guest Service initiatives (Foundations and AGS classes).
Work with other General Managers and Directors to maintain or exceed established standards ensuring consistency at all Travel Plazas.
Analyze financial data including store profit and loss statements, product movement, shift analysis, labor management, merchandise, and cash shortage to ensure area sales and profits are maximized.
Complete work orders and follow up to oversee maintenance on all equipment, property, fixtures, and repairs. Ensure operational ability of security systems, security procedures and safety procedures.
Plan and prepare work schedules to ensure staffing levels to meet the needs of our guests by assigning associates based on sales and required staffing levels.
General Managers are to maintain the facility by being interactive and hands-on with all cleaning, maintenance, and sanitation procedures.
Perform other tasks as assigned.
Willing to work "on call"
Computer knowledge to access back office, point-of-sale systems and other related software required
Work requires considerable attention to detail and establishing priorities
Coaching skills and people management
Two (2) years retail/food service management experience with P&L and supervisory responsibility. Applicants with a relevant college degree may be qualified if they have relevant retail/food service position
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
Plus many more!
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
- Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.
Job Identification: 3880
Job Category: Retail Operations
Posting Date: 09/18/2023, 8:53 PM
Job Schedule: Full time
Job Shift: Variable