Food and Beverage Venue Manager
Job Purpose or Objective(s): The Food and Beverage Manager is responsible for all front and back-of-house operations to ensure compliance with Public Health Standards and customer satisfaction. You will report to the F&B General Manager/Director of Restaurants.
You will manage front and back-of-house franchise operations, including hiring, training, scheduling, coaching and counseling, auditing/inspecting work to ensure standards are met, promoting teamwork and inclusiveness, scheduling, and conducting performance management with staff.
Monitor associates for adherence to company and franchise standards and procedures.
Ensure guests have a favorable experience when visiting our outlets or on the casino floor.
Oversee programs to identify efficiencies and reduce costs in all responsibilities.
You will monitor and enforce compliance with the alcoholic beverage commission regulations.
Maintain positive guest relations; respond to guest requests and complaints.
Contribute information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; determine system improvements and implement change to achieve restaurant operational goals.
Develop a budget and monitor the profitability of franchise venues following guidelines; recommend and establish pricing and services within approved profit and plan guidelines. Manage operating expenses and labor costs.
You will apply government/tribal health regulations and ensure those standards are met.
Perform other tasks as may be assigned.
Associate degree in hospitality or related field
Ability to become certified as a manager in franchise outlets
Organized and adapted to changing priorities
Microsoft Office (Word, Excel (can maintain complex spreadsheets) and Outlook) and Windows XP, including computer-based cash handling experience
POS operational experience.
Knowledge of government health, hotel, or food service regulations
Knowledge of operational financial management accountability and budgeting experience
Three (3) progressive management experience in front and back of house multi-unit food and beverage operations
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family, and culture," is evident as it focuses on providing opportunities for growth and prosperity.
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wage access once per week for hourly Associates
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
On-Site Dental Clinics (Jet Dental)
On-Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost (Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
- Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates.
Job Identification: 3877
Job Category: Food and Beverage
Posting Date: 09/25/2023, 2:58 PM
Job Schedule: Full time
Job Shift: Variable