Casino Game Protection Operator
- Full-Time | Variable Shift
Job Purpose or Objective(s): You will observe all areas of Casino Operations using the video management system with a specialized focus on Card and Table Game Protection. You will maintain a comprehensive understanding of all card and table games offered at Choctaw Casinos and the applicable governing standards to ensure gameplay is protected. You will compile timelines and multiple other reports detailing any deviations from standard gameplay. You will report to the Game Protection Manager.
You will perform daily audits on table and card games based on game performance by documenting guest buy-ins, length of play, win vs. loss, average bets, and skill level of the guest.
Determine if guest(s) are using basic strategy or a money management system and engaging in advantage or illegal play by overseeing live or recorded video.
Employ training through several industry resources to remain current on all forms of cheating or the use of devices that could potentially compromise game play or provide player advantage.
Remain current on all table games offered by Choctaw Casinos and Resorts, work and communicate essential information to Surveillance Management.
Assess card and table game dealers to identify proper pace of the game and any procedure violations. Violations are documented and forwarded to the Game Protection Manager.
Communicate to surveillance management any activities that are noteworthy, suspicious, or unusual.
Communicate with Table Games Management that allows both departments to help identify game changes, adjustments to the layout and the need for dealer retraining or necessary disciplinary action based on Game Protection Operator observations and issued violations.
Monitor table game's play, on procedural consistency and accuracy of monetary transfers between the dealer(s) and guest(s).
Use the video management system to review or provide video and documentation to approved departments as requested; assist Security and Tribal Police with internal investigations relating to sensitive security issues; may testify in court when called upon as a representative of Choctaw Casinos.
Other tasks as may be assigned.
High School Diploma or GED required
General computer skills/keyboarding
Typing skills of 40 wpm
Knowledge of table games policies, procedures and gameplay
work nights and/or weekends
Two (2) years table games and/or surveillance experience
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Free gym membership
Free access to employee health clinic
Free lunch for casino & resort associates
Earned wages access once per week
Paid vacation / sick time
Medical / Dental / Vision
401(K) with company match
College tuition reimbursement
Short-term disability, long-term disability, and family leave
Employee assistance program
Employee prescription program
CNO Paid Life Insurance
On Site Dental Clinics (Jet Dental)
On Site Mammogram Services
Free diabetes and hypertension monitoring benefit (Livongo)
Accolade- Concierge Benefits Program
Wellness Program that equals savings on health insurance cost(Virgin Pulse)
Maternity Care Program
(Benefits provided by the Choctaw Nation are based on employment classification)
CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:
Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates .
Job Identification: 1075
Job Category: Gaming
Posting Date: 11/27/2023, 3:55 PM
Job Schedule: Full time